James Dethwick

Hilton-Promus Hotels

  • Hotels
  • Microsoft Windows Server, Exchange, Systems Management Server, SQL, Novell Netware
Hilton-Promus Hotels


From the Memphis location I was placed in charge of converting current Novell/Unix infrastructure to a single Microsoft Domain/Exchange/Systems Management/Desktop infrastructure. Assessment to the current environment included 1000 plus servers with multiple technologies spread out throughout 500 hotel locations. Final project included a multi-Domain environment sitting on multiple Microsoft Windows Servers with a centralized Microsoft Exchange email environment being deployed and refreshed by a central Microsoft Systems Management Server system to provide a smooth migration. Worked closely with Network Engineers to redesign network topology to accommodate new server environment. I coded Wise/WinBatch scripts to automate Microsoft Mail to Exchange upgrade on the desktop to ease the migration. Designed and deployed an automated system to perform daily updates for an in-house custom hotel application that would update all hotels worldwide via satellite transmission using Stardust Multi-Casting software. Also, architected and implemented a new DHCP, DNS, and WINS infrastructure.

Additionally, my other responsibilities included building out a new data/call center in Tampa Florida with 500 call receivers that included deploying call center software with highly secure lockdown desktops across 5 servers.

    Microsoft Windows Server
    Microsoft Exchange
    Microsoft Systems Management Server
    Microsoft SQL
    Novell Netware
    Novell GroupWise
    Compaq/HP Servers
    Microsoft Project
    Microsoft Visio
    Microsoft DNS/DHCP/WINS
    Network Router/Switches